Documentation
Everything you need to deploy, configure, and extend Go Help Desk. Start with Getting Started or jump to the section you need.
A security release that changes behaviour you may be relying on. Read before upgrading.
Deploy with Docker Compose in minutes. Full configuration reference and first-run checklist.
Local accounts, TOTP MFA, SAML 2.0 SSO with Okta, Azure AD and Google, and API keys.
Configure categories, manage users and groups, define SLA policies, set up email, webhooks, and plugins.
Creating tickets, the full lifecycle, replies, internal notes, linked tickets, assignment, and attachments.
Complete endpoint reference with request/response examples, authentication methods, error formats, and pagination.
Connect AI assistants to Go Help Desk as native tools. Configure Claude, VS Code, and other MCP clients.
Build WASM plugins that react to ticket events, call external APIs, and add custom UI panels.
Set up a local dev environment, run integration tests, and follow the schema change workflow.